Event – Rethinking Customer Experience in The Automotive Industry
Industry News

According to PWC 86% of buyers are willing to pay more for a great customer experience, but only 22% of consumers feel companies are providing a good mobile experience (Qualtrics). As mobile and digital channels dominate our lives, OEMs must offer an experience that looks beyond car sales.

That’s why Reuters Events are bringing together key strategists from Audi, Groupe Renault and Auto Remarketing for what is sure to be an insightful discussion on what it takes to formulate a great customer experience.

Sign up for this free webinar on May 26th at 10am EDT now!

Reuters Events - The Great Customer Experience Rethink Conference - 2022

You will learn from:

Amanda Skura: Head of Digital Experience Technologies, Audi of America

Etienne Gombert: Omnichannel and Seamless CX Strategist, Groupe Renault

David Long: Leader-Executive General Manager, Hansel Auto Group

Moderator: Joe Overby, Senior Editor, Auto Remarketing

Register now to listen in live or receive the recordings

Create the ultimate end-to-end experience across three key areas:

Utilize technology to radically alter the power dynamic between customers and the retail experience

Create a customer-centric culture within your business by identifying the key metrics for success

Develop a customer journey map to identify and remove friction and pain points

Unable to join us live? Not to worry, register for free here and we will send you the recordings after.

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